1 reviews | Active since May 2016

27 Sept 2016, 11:59

Horrible service and experience

<p>I bought some thing for TAKEALOT on Thursday and paid for overnight delivery. I still dont have my parcel which was meant to be a birthday surprise for Saturday. I will never used this nonsense service as thier consultants seem to be uninformed. They ( 4 different occasions calling in) gave me a different story about delivery methods and policies.</p>

0
Replies (2)
takealot.com
takealot.com's reply27 Sept 2016, 16:46
Official

Hello obakeng-king-ob-oganne,

We are so sorry for the troubles with your order.

Our delivery team have confirmed that there was numerous attempts to deliver the parcel over the last few days and sadly it seems that we missed each other each time.

Thank you for raising you concerns with us, we appreicate the time taken to bring this to our attention.

Wee are happy to see that the parcel has reached you safely.

Regards

Takealot.com

's update30 Sept 2016, 11:56
Reviewer Update

Great recovery - effort and intent!!! Well done