CS
Claudia S

1 reviews | Active since Mar 2011

29 Sept 2016, 13:45

Horrible service again - I never learn

<p>I ordered something from take alot last week Thursday, Usually, you get an approximate delivery date.</p> <p>I was sent a notification informing me my package will be delivered 28 September 2016.</p> <p>It's the 29th of Sep I still don't have my package. I just got a text indicating it will be delivered on the 30th of Sep. The problem is I'm leaving for Vereeniging in 2 hours and the package is a gift for my sister whose birthday it is tomorrow. I've been a dedicated customer up until now. I spent a lot of money on take alot. If this is the kind of service they deliver then I'm not interested anymore.</p> <p>I'm absolutely livid.</p> <p>Order Detail: ********** </p> <p> </p>

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Replies (1)
takealot.com
takealot.com's reply29 Sept 2016, 19:28
Official

Hello Claudstig,

We are terribly sorry about the unpleasant experience you have had with the delivery of your recent order.

We have tried to make contact with you via telephone and email, but we were unable to reach you.

Kindly respond to our mail and we will make the necessary arrangements to settle this matter with you.

Regards
Takealot.com