LR
Lorenzo R

1 reviews | Active since Nov 2023

19 Feb 2025, 19:32

HORRIBLE SERVICE

The worse online site to ever buy from. I placed and order which was said to be delivered today, Wednesday 19 February 2025 that is what the email said. It’s now almost 8:00 and I still have received my stuff, and what’s make this worse is Takealot encouraged me to take the Takealot more delivery package which is R100 a month for free deliver when I order, and me being silly I listen to them and took that package and now the stuff that I ordered for my BUSSINESS IS LATE, I bought it because I need it for tomorrow the 20 February 2025 and now it’s not here which means I am going to lose a client that was going to pay R500 for her nails. Takealot is the worse site to use and this isn’t the first time I’ve had problems to them. About two weeks back I had issues with my stuff being damaged and them not wanting to do a full refund, eventually after much trouble they decided to do a full refund. And now I am having issues again, you guys need to be more aware of your orders, you can’t be this stupid to promise a delivery date and not deliver the stuff. If you’re going to have issues or know that it will take time to get the stuff then don’t promise next day delivery like idiots. I mean come on now common sense will tell you that.

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Replies (1)
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Lorenzo R's update20 Feb 2025, 08:50
Reviewer Update
I just called the call Center now and I spoke to the First Lady who cut the call on me while I was talking, how ****ing rude is that to cut the call on a person who is trying to make you understand that they are losing Bussiness because of your stupid way of dealing with their order. I am ****ing ****ed off I actually spoke to my lawyer and she advised me to take it futher and sue them for negatively effecting my Bussiness. And I am actually going to do that because when I called the second time the Second Lady put me on hold until I cut the call, they are so ****ing brainless and stupid I ache believe we have people like this dealing with customers and to take thing scene worse they was not replace and deliver mum stuff tomorrow when I am not going to be around. These ASSHOLES NEED TO ****ING WAKE UP, not all of us work like a space for a boss some of us have our own Bussiness that’s actually doing well. But now they are cutting into my profits.