LO
Lize O

1 reviews | Active since Nov 2016

21 Nov 2016, 17:26

Horrible service

<p>My last 3 orders was a disaster when it comes to delivery! My latest order should have been delivered by the 18th and still no sign of the package. I phoned 3 times today just to get told we will phone you back then never do. One lady was so kind to put the phone down when I asked to hold while she found out where my package is. Will never order from them again and will never recommend them again. </p>

0
Replies (1)
takealot.com
takealot.com's reply21 Nov 2016, 17:55
Official

Hello Lizedup0147,

We sincerely apologise for the unpleasantness you have endured.

It is with regret that we hear about your disappointment with your latest orders.

We strive for excellent service delivery and are saddened to learn that we have fallen short this time. Our customer relations team will be in contact shortly to assist you and we hope to resolve this together in an efficient manner.

Regards

Takealot.com