HORRIBLE SERVICE!!!

I placed an order on the 12th of July 2018.

The address input area on their app kept changing my delivery address.

I was informed that my order will be delivered on Monday the 23rd only to find out that they are delivering it in Pinetown in stead of Midrand.

I had to correct the address with 3/4 people 4 times. I was promised to receive my parcel today the 27th of July. This was confirmed by two emails and a phone call from Takalot. Only to find out from their currier, Skynet this morning that the parcel is still in Durban and that between Takalot and Skynet the address was not updated in time.

All I get is "were really sorry about the inconvenience, there's nothing we can do, you will get your parcel sometime tomorrow."

"Tomorrow" I will not be at the designated delivery address and am now even further inconvenienced as I now need to make special arrangements to get my parcel.

As a first time customer, who placed and paid for an order in excess of R 5 000 this is the most horrific service I have ever received.