1 reviews | Active since Nov 2015
Horrible service
I ordered a product on the site the evening of the 17th and paid that same evening. After waiting till the 22nd, not hearing one word, I called them to find out whats happening. If I did not call I got the feeling I would still be waiting. They said that payment will be processed shortly. Now, on the 23rd I get a mail saying my order is canceled, no stock.<br> <br> I am sorry, when I placed the order it said delivery the 22nd and there was stock. Now suddenly (probably because no one bothered to check my payment) there is no stock. Dropping me a day before Christmas. Whats worse is that the refund will only be after Christmas.<br> <br> This is absolutely not acceptable, dropping you a day before the biggest holiday of the year with no gift and no money. Happy holidays!!
We're sorry for letting you down with the out of stock situation and that you were only informed about this matter today. Thank you for taking our complaints team's call to apologise and to confirm your banking details for your refund. We have requested an immediate refund to be processed and your funds should reflect in your account through the course of day tomorrow.
Sincerely,
takealot.com
We're sorry for letting you down with the out of stock situation and that you were only informed about this matter today. Thank you for taking our complaints team's call to apologise and to confirm your banking details for your refund. We have requested an immediate refund to be processed and your funds should reflect in your account through the course of day tomorrow.
Sincerely,
takealot.com
