Horrible service

<br> <br> I would like to send a complaint displaying my dissapointment.<br> <br> I ordered this gift on the 4th of July 2015.<br> <br> The order was due to be delivered by 17 July 2015. This did not happen as the vehicle with my parcel in was apparently hijacked.<br> <br> I asked you guys to renew the order and a new order was only issued 21 July 2015.<br> <br> It is now 3 August 2015 and I still do not have an estimated time of delivery. It says 1 January 1970 which shows me the lack in quality and care for your customers.<br> <br> I missed my fianc? birthday on the 20th OF JULY and still do not have a gift to show him. <br> <br> I have ordered thousands of rands of goods between kalahari and takealot over the years and I have never been so dissapointed and shocked with the terrible service and no care attitude after I have phone the call centre numerous times. <br> <br> I get an email asking me do I still want to wait for the parcel or do I want the credit loaded on my account. Why would I want the credit if I ordered a specific item and why would I exchange the gift for credit and get the same horrible service again.<br> <br> You guys have dissapointed me and lost all my trust in your apparant 'reliable delivery'