HORRIBLE EXPERIENCE WITH TAKEALOT.COM

I purchased 8 items at takealot. After waiting for delivery, I was advised by takealot on the day of expected delivery that the ordered will be delayed due to the parcel being dropped off at the incorrect courier facility and will have to be rescheduled. After another lengthy wait, the parcel arrived, but only 1 item came. After complaining I was told till now that they are still investigating the matter for the other 7 MISSING items. I was told I'd be contacted back with feedback but still no one came back to me. All they do is send me an email apologizing for the inconvenience caused and that investigation is still pending. I have also informed them that I do have company CCTV footage showing that only 1 item was delivered. This experience has left a bad taste in my mouth of ever shopping at Takealot again, and I have shopping there since they were Take2 and Kalahari.com