Horrible experience selling on Takealot

I have an account with Takealot. They demand that sellers keep to their rules and regulations, but they have absolutely no one to phone or talk to when there is a problem. They simply "punish you" by suspending your account for a week, until you've learnt your lesson.

I booked 43 products for delivery last week Wednesday. The couriers couldn't make the booking slot and tried a little later to deliver the same day, explaining what has happened to them. Takealot refused them to deliver. The next day they tried again and were also refused. I rebooked the delivery for the 15th of June between 7am and 8am. The courier arrived with the 43 products at 7.24am on the morning and was told he cannot deliver, because he needed to be there 15min before the booking time.

I cannot get hold of anyone at Takealot to sort this out! Their service is the worst I have ever in my life experienced. Sadly they seem to be appointing totally *********** personnel. My seller id 12383 if ANYONE at Takealot would like to look into ALL the emails sent.