Horrible delivery serice

I ordered on Friday 18th of August (Order ********** 2), with all the products being in stock there was no reason to expect any delays, the expected delivery date was 23 August. On Tuesday 22 August I received a mail (Ref. ********** ) saying there was a delay in the delivery. On Thursday 24 August I phoned Takealot asking about the status of my order, I was phoned back later on Thursday to confirm my delivery address and was told that I will receive my order on Friday 25 August.

Today (Saturday 26 August) I again phone to find out what is happening, now I'm told that I will only receive it on Monday 28 August because the couriers to whom it was outsourced to, because MR D does not deliver to our area, does not deliver on weekends. I find this service terrible. Out of 5, it will be rated as horrible seeing as a 0 would be too high a rating.

This is also not the first time that this has happened to us. Both my brother and my mother, living at the same address, have had similar experiences. Almost everytime we are told that it was sent to the wrong hub.

Why does the same thing happen over and over again yet no note are made on the system are made? The benefits of supporting Takealot are fast being outweighed by the horrible delivery service. If you state that the expected delivery date is 23 August, make sure that it is delivered by the 23rd.

From an unhappy customer, Rigard van der Merwe