Horrible customer support service

Not deserving of even 1 star. Your customer support services are horrible. Then you have team leaders or managers who feel they will tell you off as a customer, what on earth is that? You guys stuffed up my order be delivering a broken pool table and the wrong chair I ordered. Now you want me to repurchase the chair which is now R3000 more than what I originally paid for. Did I deliver the wrong chair?, NO, so why must I pay for this and have to deal with you customer none support services? You only deal via email and I must sit and wait for a terrible off putting response from 1 particular person at Takealot. This has been ongoing since last week 8th December 2025,we are now on 16th Dec 2025 and you still cannot provide me with what I have been wronged for. You guys delivered the broker and incorrect stuff!!!!!