Hopeless staff at PMB collection depot.

Staff at the PMB collection point INCLUDING manager need to be taught how to HELP customer who in actual fact are their real BOSSES. I had the unacceptable experience of being told by the manager That he WAS THE "******" manager. They are all unwilling to assist, they only work like robots. I insisted and persisted in forcing them to do their job instead of turning me away when i had an issue with a return item. Initially it was NOT possible until I became loud and insistent, they where turning me away initially. Very simply they where able to do exactly what was needed. Question is why turn me away??? WHY, who can answer this I await your response regional manager or managing director???

Contacting takealot by telephone in this day an age is impossible!! try finding their contact numbers. TRY getting an email address for customer communication, another impossibility IN THIS DAY AND AGE!!!!

Really ???