HOPELESS DELIVERY SYSTEM AT TAKE A LOT

I have only ever ordered items from Take A LOT three times and I will never order again, because EACH time, they dont attempt delivery and mark your items as a credit, so you never get your urgent orders. This week both times I had "attempted delivery" I was IN MY HOUSE , no door bell rung, no phone call made, and when you contact their help centre they give you a cut and paste reply "multiple attempts to deliver was made". The same thing happened on my last order. Hopelessly in efficient process and non responsive help centre.