1 reviews | Active since Dec 2016
High markeups on product
On the 16 January I purchased on sale the Oral B - Pro 3000 Black Edition @ R2,499 on order number Order #***. A week later the same product was further advertised on takealot for R1999.00. I needed to buy another brush and when I check woolworths has it at R1699.00 normal price no sale. I have been purchasing from takealot for years and always found reasonable deals, the pricing on the product is very disappointing as I have now paid R800.00 more on takealot site. I emailed this to takealot and received the response below, which i think is very anti customer behaviour:
Hi Tanya, Thank you for contacting Takealot.com Kindly be advised that we understand your concerned regarding the price difference but we have different sellers on our platform and they all have their own prices. While we try to ensure that stock advertised remains accurate on our website, due to the high demand experienced on certain products, prices of our times may change every now and then. I apologize for any inconvenience caused. Your support means a lot to us, and we are committed to ensuring your satisfaction. Should you have any further queries please feel free to contact us via the help function on the below link: https://secure.takealot.com/help Kind Regards Siwaphiwe.J
