Hi, I ordered items from Takealot which they promised to deliver today, 17 June 2021 before 17:00

Hi, I ordered items from Takealot which they promised to deliver today, 17 June 2021 before 17:00. It is now 17:44 and no one came nor contacted me incase they couldn't locate my place. Funny thing Takealot once came here to deliver items for me and the courier lady did contact me when they were in my area. I am really worried because I don't know if I will get my order or my money is gone.