LM
Lwando M
1 reviews | Active since Apr 2012
11 Feb 2015, 17:44
HELL DELIVERY / HELL RETURNS
I bought goods on [URL Removed] 3 weeks ago. It took them a week to deliver the goods, after initially being told this would take atmost 2 days. <br> <br> When they finally arrived (stuff were great!) I had to return one item, its taking now been 2 weeks and they have not collected the stuff let alone begun the process of crediting my account. <br> <br> When I query I keep getting told the same story that the problem is with the courier (SkyNet) --- it beats me why they still keep using such an ***********/INEFFICIENT third party courier. <br> <br> It takes a day to get stuff from other online stores.
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
11 Feb 2015, 21:55Hello Mtiz,
We're sorry to hear of the troubles you've had with your order's delivery & return. We'd appreciate the opportunity to investigate the issues you've raised with our returns team & Skynet, so that we can correct & resolve this with you soonest.
Our complaints team returns tomorrow at 8am & we'll instruct them to get onto this first thing. We'll be in touch as soon as we've liaised with all the parties involved.
Regards,
takealot.com
We're sorry to hear of the troubles you've had with your order's delivery & return. We'd appreciate the opportunity to investigate the issues you've raised with our returns team & Skynet, so that we can correct & resolve this with you soonest.
Our complaints team returns tomorrow at 8am & we'll instruct them to get onto this first thing. We'll be in touch as soon as we've liaised with all the parties involved.
Regards,
takealot.com
Best regards,
takealot.com's reply11 Feb 2015, 21:55
Official
Hello Mtiz,
We're sorry to hear of the troubles you've had with your order's delivery & return. We'd appreciate the opportunity to investigate the issues you've raised with our returns team & Skynet, so that we can correct & resolve this with you soonest.
Our complaints team returns tomorrow at 8am & we'll instruct them to get onto this first thing. We'll be in touch as soon as we've liaised with all the parties involved.
Regards,
takealot.com
We're sorry to hear of the troubles you've had with your order's delivery & return. We'd appreciate the opportunity to investigate the issues you've raised with our returns team & Skynet, so that we can correct & resolve this with you soonest.
Our complaints team returns tomorrow at 8am & we'll instruct them to get onto this first thing. We'll be in touch as soon as we've liaised with all the parties involved.
Regards,
takealot.com
Best regards,