Have received the same stuff 3 times now.
We love buying on Takealot but this last time has just been a nightmare, they 1st lost our goods in transit, then things started arriving one at a time. Then the goods that were lost arrived too, then we have to organise for the stuff to be collected & returned. Now this morning i received stuff for the 3rd time. Now we have to email them again to organise a time they can come and collect. We love takealot but my gosh this is becoming a pain.
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takealot.com's replyOfficial
23 Jul 2015, 10:36Hello jessiemac,
We're sorry for the miscommunication with this situation and for any inconvenience caused. This sounds quite unusual and we'll look into it with the relevant departments to find out what happened and we'll make the necessary changes to try and prevent it from happening in future.
Once again we're sorry for the frustrating experience. Our complaints team will be in touch to assist and resolve the matter soonest.
Sincerely,
takealot.com
We're sorry for the miscommunication with this situation and for any inconvenience caused. This sounds quite unusual and we'll look into it with the relevant departments to find out what happened and we'll make the necessary changes to try and prevent it from happening in future.
Once again we're sorry for the frustrating experience. Our complaints team will be in touch to assist and resolve the matter soonest.
Sincerely,
takealot.com
takealot.com's reply23 Jul 2015, 10:36
Official
Hello jessiemac,
We're sorry for the miscommunication with this situation and for any inconvenience caused. This sounds quite unusual and we'll look into it with the relevant departments to find out what happened and we'll make the necessary changes to try and prevent it from happening in future.
Once again we're sorry for the frustrating experience. Our complaints team will be in touch to assist and resolve the matter soonest.
Sincerely,
takealot.com
We're sorry for the miscommunication with this situation and for any inconvenience caused. This sounds quite unusual and we'll look into it with the relevant departments to find out what happened and we'll make the necessary changes to try and prevent it from happening in future.
Once again we're sorry for the frustrating experience. Our complaints team will be in touch to assist and resolve the matter soonest.
Sincerely,
takealot.com