Have I been ****med !! They have not delivered the Order !! and now still will not refund me !!

TakeAlot Order Fulfillment Inconsistencies:

This experience so far has been 16 days of endless disappointments so far ..

On January 14th, I placed a straightforward order comprising two security cameras and two SD memory cards through TakeAlot's online platform. (( Order Number *** ))

The initial expectations were of a smooth, reliable transaction.

First Interaction - January 15th: Upon collecting the package from the pickup point, an immediate discrepancy became apparent. The package weight seemed unusually light, and upon inspection, I discovered a completely incorrect item - a hard drive enclosure - instead of the ordered products. The on-site assistance staff facilitated a professional return process, which I appreciated despite the inconvenience.

Second Interaction - January 19th: Four days subsequent to the initial attempt, I received notification to collect another package. To my increasing frustration, the package contained only one of the four originally ordered items - a single security camera. The helpful staff member again recommended returning the item, which I promptly did, hoping for resolution.

Third Interaction - January 22nd: The subsequent delivery again presented only a single security camera. At this point, my patience was significantly tested. I returned the item and formally requested account credit, considering the repeated fulfillment failures.

Financial Discrepancy: The most concerning aspect of this experience involves the financial settlement. My original transaction totaled R3,546.00, yet the credited amount only to one item.

This raises serious questions about the company's commitment to customer satisfaction and financial accountability.

Lets See if it get resolved or have they ****med me ?

See updates to this here ... https://www.facebook.com/share/p/1A8S1xvj12/