Happy customer - Ashlene is a superstar! Valuable employee

After voicing my disappointment with the service i received from Takealot, I was well taken care of by a different agent. It seems that there are people who will happily go the extra mile to listen and resolve problems. Ashlene was amazing, she addressed my problem regarding a return with management who graciously assisted. She stayed in touch at all times through the process. She made me feel valued as a Takealot customer. Thank you so much, I really appreciate your help.