Hands off Temu , SHEIN and Amazon

Something is not right or not working at Takealot, while I have a pending issue that they are forced to resolve because I sent email to the CEO and Head of Customer Service I ordered beige seater stretch covers, they sent me dark brown. Their excuse is they don’t open orders from the supplier only and they are not allowed to open them. At the same time they are not resolving my IPhone issue as they are busy investigating their suppliers and on top of that they don’t have it in their warehouse. Again before they were waiting for the footage from the warehouse and now they can’t confirm if they had stock when I initiated my order on the 10th of October.

Not even sure if the emails I’m sending to the CEO are making any difference except that I do re a call after sending the email. They all call you nicely. You would think they are going to solution for you but in the middle after you have explained everything, they tell you they are apologetic but no solution.

They are ****mers