1 reviews | Active since Aug 2012
Guaranteed Weekend Delivery.... No Delivery!
<p>I placed my order and when cashing I was provided with the option to have the items delivered the Saturday, guaranteed.</p> <p> </p> <p>I thought great cant wait for this items to arrive. I stayed at home the entire Saturday as I received a message your order will be delivered by 5pm on Saturday 26/11/2016.</p> <p> </p> <p>Late afternoon (about 15:20 )I received an email saying that MR D has been trying to get hold of me. I received no calls or messages.</p> <p> </p> <p>At 17:22 I received a call advising that my order will not arrive today it needs to be sent to a different branch.</p> <p> </p> <p>I wasted an entire day waiting for my Items to arrive. </p> <p> </p> <p>I have since cancelled one order and I am about to cancel the other one.</p> <p> </p> <p>The service has been very poor.</p> <p> </p> <p>I used to purchase tons of things from takealot, but the service has just become bad.</p> <p> </p> <p>I dont feel I would like to do business with takealot anymore.</p> <p> </p> <p>Khalahari.net was excellent!!!</p> <p> </p> <p> </p>
Hello bwbrown01,
Thank you for taking the time to raise your concerns with us.
We sincerely apologise for the delay in receiving your outstanding delivery and are so sorry we missed the promise date.
We would like to assure you that our team is working hard to get your delivery out to you as soon as possible and appreciate your patience in this time.
Regards
Takealot.com
Hello bwbrown01,
Thank you for taking the time to raise your concerns with us.
We sincerely apologise for the delay in receiving your outstanding delivery and are so sorry we missed the promise date.
We would like to assure you that our team is working hard to get your delivery out to you as soon as possible and appreciate your patience in this time.
Regards
Takealot.com
Your reply does not indicate when I will be getting my order, nor have you made any attempt to contact me.
Your reply does not indicate when I will be getting my order, nor have you made any attempt to contact me.
