JA
James A
1 reviews | Active since Jul 2015
31 Jul 2015, 09:10
\Guaranteed Same Day"delivery is not a guarantee!"""
On Thursday morning, a personal client requested that they needed a quick fix on a work machine with a failed drive.<br> <br> Being busy all day and having a short time to turn around with a solution, I decided to order the SSD (and some other personal items) from TAKEALOT. Even though it was far more expensive than ordering from a supplier, I could rely on TAKEALOT's \Guaranteed Same Day"delivery service to make sure my package arrived by the end of the day"
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takealot.com's replyOfficial
31 Jul 2015, 10:19Hello jimz0r,
We're sorry for the disappointing experience and for not delivering to you as expected. As explained by Cawyn from our complaints team this morning, this was a picking error on our side. We sincerely apologise as we realise we've inconvenienced you and put you in an uncomfortable position with your client. As Cawyn confirmed we're refunding your delivery fee and will make sure delivery happens today.
Sincerely,
takealot.com
We're sorry for the disappointing experience and for not delivering to you as expected. As explained by Cawyn from our complaints team this morning, this was a picking error on our side. We sincerely apologise as we realise we've inconvenienced you and put you in an uncomfortable position with your client. As Cawyn confirmed we're refunding your delivery fee and will make sure delivery happens today.
Sincerely,
takealot.com
takealot.com's reply31 Jul 2015, 10:19
Official
Hello jimz0r,
We're sorry for the disappointing experience and for not delivering to you as expected. As explained by Cawyn from our complaints team this morning, this was a picking error on our side. We sincerely apologise as we realise we've inconvenienced you and put you in an uncomfortable position with your client. As Cawyn confirmed we're refunding your delivery fee and will make sure delivery happens today.
Sincerely,
takealot.com
We're sorry for the disappointing experience and for not delivering to you as expected. As explained by Cawyn from our complaints team this morning, this was a picking error on our side. We sincerely apologise as we realise we've inconvenienced you and put you in an uncomfortable position with your client. As Cawyn confirmed we're refunding your delivery fee and will make sure delivery happens today.
Sincerely,
takealot.com