Grey phones with no warranty take A lot .

I purchased a samsung a34 on the 6 September 2024. On the 9th I found out it is a grey phone with no samsung warranty as advertised.i was about to travel overseas and had just replaced my damaged phone so was caught between a rock and a hard place. I called takealot and said I needed to now buy another phone and didn't want to ve stuck with 2 phones. The lady confirmed there would be no problem on the refund. I duly packed up the phone and charger in its original.packaging and sent it back.i was away for more than a week with no conclusion.Despite many emails they sent the phone back saying declined but first said no charger. I phoned and spike to Kent D who asked for the samsung confirmation email and said he would conclude it with management. Today is the 26th the phone has been sent back again 20 days later. No communication just no refund. Why should I accept a grey phone with Jo warranty that was misleading in the advert. I was given all the assurance it would be refunded now I sit with two phones. I am at my wits end.