DW
Dominique W

1 reviews | Active since Jun 2013

01 Nov 2015, 20:09

Great service from Mr Delivery / Takealot

I ordered online from Takealot, and gave my work address at Wits university as a delivery address. They emailed that they were going to deliver, then Wits closed due to student protests (feesmustfall). They phoned or emailed me every day- I kept saying pls keep my package, Wits may be open tomorrow. For 2 weeks they were unfailingly polite, kept checking with me. As soon as Wits opened they delivered the package. 5 stars for politeness, patience and good customer service!

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Replies (1)
takealot.com
takealot.com's reply02 Nov 2015, 09:01
Official
Hello Dominique W,

Thanks for sharing your wonderful experience. We're glad we could accommodate you during this period and appreciate that you took the time to share this with us.
Wishing you all the best with the rest of your studies.

Kind Regards,
takealot.com