1 reviews | Active since Oct 2013
Great service from Luke Cloete
Recently i have had some problems when dealing with customer service at [URL Removed] and struggled for some time to get answers and my refund approved. After two weeks of difficulty and dealing with the complaints department, nothing changed, finally i stubbled upon Luke Cloete and within a few minutes everything was arranged and sorted. I would like to thank you for your outstanding service Luke and hope all those working at [URL Removed] are able to follow your example. Unfortunately i am a person of my word and in an earlier complaint lodged by myself i swore i would never use [URL Removed] again, but should i ever change my mind in the future please note Luke would be the reason. <br> <br> I really appreciate that you were able to sort out everything in such a professional and timely manner and commend you for your outstanding attitude and service.<br> <br> Kind regards and hope all goes well <br> <br> Stefan Viljoen
We're sorry to hear of your frustrating experience with our call centre and that it took longer than expected to get the assistance you required. Our aim is to offer a hassle free shopping experience from start to finish and that includes after sales service. We appreciate the wonderful compliment and that you allowed Luke to sort this out for you. We'll make sure to pass this on to him and will also look into your order history to see if we can pick up on the issues you experienced so that they can be addressed accordingly.
Sincerely,
takealot.com
We're sorry to hear of your frustrating experience with our call centre and that it took longer than expected to get the assistance you required. Our aim is to offer a hassle free shopping experience from start to finish and that includes after sales service. We appreciate the wonderful compliment and that you allowed Luke to sort this out for you. We'll make sure to pass this on to him and will also look into your order history to see if we can pick up on the issues you experienced so that they can be addressed accordingly.
Sincerely,
takealot.com
