Great service at Mossel Bay pickup

I recently purchased a drill press via Takealot due to the reputation of the make as a quality product. As the quality of the product did not dit not live up to its name, I returned it to Takealot pickup in Mossel Bay. As I was trying to enter the return on my cel the battery died. Being old and grumpy, this did not improve my state of mind. A lady by the name of I believe Jade?, Was totally un phased, and fetcher her personal cel and helped me complete the return, remaining polite, helpful and cheerful throughout the operation. She is a real asset to Takealot