AK
Antoinette K

1 reviews | Active since Dec 2015

23 Dec 2015, 01:10

Great Service'A'Lot

I would like to take this opportunity to express my delight with the wonderful service I recently received at [URL Removed] specifically Lelethu Nabo.<br> I had dealt with 4 agents in my hunt to get my order cancelled,credit back the money so I can order the Christmas gifts in time, but there is no better way to say this.. they were all useless.<br> <br> These days it is not often that a customer service person goes beyond the extra mile to ensure a client's piece of mind and satisfaction, however it simply was a pleasure dealing with Lelethu,She took every measure to ensure that her service delivery was impeccable from start to conclusion of our conversation . It is good to know that there are some people that still believe in good client services. I have no doubt that I will once again return to [URL Removed] when I am ready for the back to School shopping in a week or two.<br> <br> Once again it was a pleasure doing business at your company and I hope that the relationship we have developed with Lelethu and your company will be a longstanding one.<br> <br> Kind regards

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Replies (1)
takealot.com
takealot.com's reply23 Dec 2015, 10:27
Official
Hello Antoinetteklop1,

We're delighted to hear of the excellent service you received from Lelethu and that she ensured we retain your loyal support. This is the level of assistance we expect from all our customer service agents and it's wonderful to know that she stepped up to the plate to successfully assist you in resolving your situation.

We're proud to have Lelethu on our team and we'll make sure to thank her for her wonderful effort as well. We can't wait to hear from you again and look forward to many more great experiences with you to come.

Kind Regards,
takealot.com