AC
Alfred C

1 reviews | Active since Jul 2012

22 Dec 2015, 13:02

Great service

I have used takealot since 2010, with over 20 items ordered to date (One item being delivered today).<br> <br> In this time there has been only one occasion when I had to escalate an issue with them for a delay in delivery and this was simply because I wanted the delivery same day and paid extra for that convenience. They went to deliver, no one answered the gate and they left. The delivery company, Mr. Delivery, made alternative arrangements for the delivery to be sent to me after 5pm when I would be home and it arrived. Issue resolved, and for them to go out twice is appreciated.<br> <br> I highly recommend using them for online purchases especially since they have a Daily Deals section with daily specials. Even without the specials, their price is generally still better than most retail and online shops.

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Replies (1)
takealot.com
takealot.com's reply22 Dec 2015, 13:17
Official
Hello alfred.chingombe,

Thank you for your loyal support and for the kind words. We appreciate that you've taken the time to share the great experiences you've had with us. As you've mentioned hiccups do sometimes occur, but given the opportunity we'll do our best to correct them ASAP.

It's great to know we have this kind of support out there and we look forward to many more wonderful experiences with you in the year to come.

Kind Regards,
takealot.com