Great service
<p>Hi there</p> <p> </p> <p>I love buying certain personal items from takealot.com. But just yesterday 11 May 2016 the same s**t happen all over again. My parcel was to be delivered 11 May 2016 via Mr D courier (Please don`t use them - useless Communicators), No parcel and NO communication even after they asked for directions. I called takealot.com today 12 May 14:15pm to ask about my goods? They inform me it was passed on to SKYNET Couriers. (#S**theads). I work everyday with courier and customer and 1st thing you @takealot.com + @MrD Couriers + @Skynet should is that COMMUNICATION IS KEY TO A SUCCESSFUL BUSINESS. My goods is not delivered and IF you @takealot.com go into my history (reference: regan khol), you will notice this is not at all even my 2nd time of complaining. I hope someone listen to this **** of Service from Service providers & Sellers. I hope all customers take note of this story and realize these people is taking their customers for granted. you pay upfront (which is right) but the service thereafter is as worst as you can get. I hope NO ONE buys from takealot.com OR get your COURIER sorted</p> <p> </p> <p>You leave me NO choice but to publicly get this story out as your service is ****. I spoke to a consultent @ Takealot.com and she PROMISED ME she will come back to me ASAP. i just had to call after nearly an hour to find out she still in contact with courier via e-mail. IF courier don`t respond in 15min, call them its logic man geeeeeezzzzzzz. </p>
Hello regan-gifted-khol,
We sincerely apologise for the unpleasant experience you had with us recently.
We have noted your concerns and have escalated the matter to the relevant departments to be dealt with internally.
Thank you for taking our complaints teams call today and allowing us to settle this matter with you.
We will follow up with you tomorrow to confirm delivery of your order.
Regards
Takealot.com
Hello regan-gifted-khol,
We sincerely apologise for the unpleasant experience you had with us recently.
We have noted your concerns and have escalated the matter to the relevant departments to be dealt with internally.
Thank you for taking our complaints teams call today and allowing us to settle this matter with you.
We will follow up with you tomorrow to confirm delivery of your order.
Regards
Takealot.com
