DP
Dane P

1 reviews | Active since Oct 2013

23 Nov 2015, 10:02

Great Return Policy and Service

I just wanted to report on some very good service. I am a long time user of Takealot and many of the other online stores, and like to post good work when I see it.<br> <br> I purchased a electric razor over a year ago, but had a few problems with it. I ignored them as they didn't cause too much hassle. Recently it died however and I was a little worried as the warranty was nearly up. I submitted the replacement request with Takealot and got a message stating it may take up to 21 days as the manufacturer was now responsible. I was very pleasantly surprised however as within the week I was alerted that a new one was on its way and I had by replacement very soon after.<br> <br> Thank you Takealot for your impressive return policy and getting me clean shaven again.

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Replies (1)
takealot.com
takealot.com's reply23 Nov 2015, 10:42
Official
Hello MyOpinions009,

It's wonderful to hear that we're still delighting long-time customers like you with great service and speedy deliveries. We appreciate that you took the time to commend us on your recent experience and thank you for your continuous and loyal support.

We're lucky to have someone like you in our corner and we promise we'll do our best to keep the good times coming!

Thanks for brightening up our Monday. Hope you have a lovely week ahead.

Kind Regards,
takealot.com