CN
Chantel N
1 reviews | Active since Mar 2015
11 Dec 2015, 13:10
Great Feedback and Friendly Service
I purchased goods on [URL Removed] and went to collect the goods myself at the Cape Town Warehouse. Unfortunately one of my items that I purchased were note available at the warehouse, and could only be supp**** in the new year. Long story short, I decided to get my refund for the item because I could not wait till after Christmas to get it. I phoned the customer care centre to confirm my refund and Stacey De Wet answered the phone - she's not your typical call centre agent. She was friendly, very helpful and informative - keeping me in the loop every step of the way. Thank you Stacey, in a country not bothered about service, you did a great job!
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Replies (1)takealot.com's replyOfficial
11 Dec 2015, 13:36Hello Chantel1649,
It's wonderful to hear about the friendly and professional service you received from Stacey. She's a real rockstar in our customer service team and we'll make sure to thank her for assisting in getting your request processed without a hitch. In order to deliver great customer service we need individuals like Stacey, so we're really proud and lucky to have her in our team!
Thank you for the lovely feedback and compliment. We look forward to hearing from you again.
Have a great weekend!
takealot.com
It's wonderful to hear about the friendly and professional service you received from Stacey. She's a real rockstar in our customer service team and we'll make sure to thank her for assisting in getting your request processed without a hitch. In order to deliver great customer service we need individuals like Stacey, so we're really proud and lucky to have her in our team!
Thank you for the lovely feedback and compliment. We look forward to hearing from you again.
Have a great weekend!
takealot.com
takealot.com's reply11 Dec 2015, 13:36
Official
Hello Chantel1649,
It's wonderful to hear about the friendly and professional service you received from Stacey. She's a real rockstar in our customer service team and we'll make sure to thank her for assisting in getting your request processed without a hitch. In order to deliver great customer service we need individuals like Stacey, so we're really proud and lucky to have her in our team!
Thank you for the lovely feedback and compliment. We look forward to hearing from you again.
Have a great weekend!
takealot.com
It's wonderful to hear about the friendly and professional service you received from Stacey. She's a real rockstar in our customer service team and we'll make sure to thank her for assisting in getting your request processed without a hitch. In order to deliver great customer service we need individuals like Stacey, so we're really proud and lucky to have her in our team!
Thank you for the lovely feedback and compliment. We look forward to hearing from you again.
Have a great weekend!
takealot.com
