FH
Frederick H

1 reviews | Active since Oct 2010

28 May 2015, 10:17

Great example of customer service

Amazing service from Takealot! <br> <br> I contacted takealot customer service regarding an out of stock item. Mish K, who was not only a pleasure to talk to, confirmed our discussion and ensured me she will get back to me with more information asap. <br> <br> that very same day she rep**** with a detailed explanation of when the product will be back in stock. Its not only the quick response but also the personal touch Mish brought to the table.<br> <br> Like I told her, I need to give credit where credit is due.. and well they deserve a compliment.<br> <br> Well done!<br> <br>

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Replies (1)
takealot.com
takealot.com's reply28 May 2015, 10:26
Official
Hello fhufkie,

Thank you for taking the time to feedback on your wonderful experience with Mish, not many customers do that. We put a lot of effort into making your experiences with us as convenient & simple as possible, so it's great when someone takes note of it.

We'll make sure this is fed back to her & hope to hear from you again in the near future.

Have a great day!
takealot.com