BW
Bradley W
1 reviews | Active since Jul 2011
05 May 2017, 14:55
Great Customer Service
<p>I purchased a full set of Paw Patrol characters as a birthday present for a child. When the set arrived we found one character had accidentally been duplicated meaning we were short a character (Rocky) to complete the set. I contacted Takealot to conduct a swap but was told the Rocky character was sold out.</p> <p>I was obviously very annoyed by this news but Neliswa contacted me back very quickly to offer a solution. The new unit was ordered and delivered in less than 24 hours. That is excellent customer service! I would like to applaud Neliswa & her colleagues for the amazing customer service! Thank you Neliswa & Team.</p>
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