VD
Veeran D

1 reviews | Active since Jun 2010

12 Jun 2016, 08:30

Great company gone complacent

<p>Dear takealot.I was once a huge propagator of Takealot and would order anything and everything I needed, since they were super efficient and delivered ahead of time. Since the last few orders, Takealot will be my last consideration. The last 4 orders, 2 cancelled by Takealot after I made payment stating that they mysteriously have nos stock. This after the item remained in stock for days after I placed the order. The remaining 2, delivery date issues...3days, 5 days and then 7 days further delaym. The only way I found out was after I initiated communication. I ordered 2 weeks ahead if a birthday, that is now past. Still no delivery. Great company gone horribly I can confidently say that 2 other online companies now outshine Takealot by far. Very disappointed in my once favourite online store.</p>

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Replies (1)
takealot.com
takealot.com's reply13 Jun 2016, 10:27
Official

Hello Veeran,

We are terribly sorry about the unpleasant experience you had with us recently.

We have tried to contact you on the number you have requested a call back on, but we were unable to reach you.

We have sent you an email in the meantime and will reach out to you once we receive a response.

Regards
Takealot.com