Got a R1k camera after I paid R5,5 for another!

Beware of *****, I got my order of a R5,5k camera but the box didn't feel heavy enough. The package was properly sealed and not tampered with and the delivery attended suggested I open it to see that it was what I ordered. Inside I found a cheap insta-matic camera of the same brand that couldn't cost more than R1k. What is worrying me is that I have ordered other items from Takealot to be delivered to friends as Christmas gifts and now I'm concerned they will not get the correct item. My opinion is that either someone at Takealot who packages items has not been educated enough to check what stock is being packed, or items are purposely being mis-packed to basically be sent as ****** goods to a convenient address, Anyhow I called to lodge a complaint and a customer service ticket was created (***). I received 2 follow up calls but it did not resolve the issue and I was promised a manager would contact me, the only name I was given was of Natalie Foster (or Voster) but since I have been ignored, my emails too and after complaining on their Facebook page I see they have blocked me. They have agreed that they made a mistake but won't deliver me the correct camera I paid R5,5k