1 reviews | Active since Jul 2013
Goods not supp****/does not work
I am a frequent buyer from [URL Removed] orders in 2015 alone) but I am truly disappointed with the service I have received with my last purchase.<br> <br> I ordered a camera bundle that comes with a camera, bag & memory card. On arrival of the package the memory card was absent (logged a query with costumer service ***). I later realised that the camera does not fit in the bag that was BUNDLED with the camera deal!<br> <br> I called customer services back & was advised that that's how the bundle comes from the supplier and they cannot break up a bundle & can return the package for a refund! Unfortunately I did not buy the camera bundle from the supplier but from [URL Removed]<br> <br> I request that [URL Removed] send me a replacement bag that will fit the camera & send the memory card that was never sent.<br> <br> Order Number : ***
Thank you for taking our complaints team's call earlier and allowing them to address this matter. We appreciate your feedback and that you've given us the opportunity to make this right with you. We're in the process of updating the product listing and as discussed we'll also gladly provide you with an SD Card and more suitable Camera Bag.
Once again we apologise for the frustration this has caused and we'll make sure that these items are delivered to you soonest.
Sincerely,
takealot.com
Best regards,
Thank you for taking our complaints team's call earlier and allowing them to address this matter. We appreciate your feedback and that you've given us the opportunity to make this right with you. We're in the process of updating the product listing and as discussed we'll also gladly provide you with an SD Card and more suitable Camera Bag.
Once again we apologise for the frustration this has caused and we'll make sure that these items are delivered to you soonest.
Sincerely,
takealot.com
Best regards,
