1 reviews | Active since Jul 2013
Goods get dumped by courier order no. ***
<p>I ordered 2 parcels from Takealot which was promised for delivery via Skynet today. Skynet dumped the order at a stranger's house in Pringle Bay. The only reason I am aware of this is that the stranger recognized the name of the farm on which I am staying and contacted the owner. I immediately contacted Takealot as well as Skynet and have heard nothing from them. I would mention that Takealot has used Skynet on numerous occasions as couriers for my orders and I have never had a problem with delivery before. All I am asking for now is that Takealot honour their contract and deliver the items by close of work today to my house. </p>
Hello khorten,
It is with regret that we learn of the unpleasant experience with your latest order.
Thank you for taking the time to write to us and for accepting our complaints teams calls today. As discussed, we are taking the matter up with our couriers to rectify the error with your delivery and will keep in touch to ensure that your order reaches you safely.
Thank you so much for your patience whilst we make the necessary arrangements.
Regards
Takealot.com
Hello khorten,
It is with regret that we learn of the unpleasant experience with your latest order.
Thank you for taking the time to write to us and for accepting our complaints teams calls today. As discussed, we are taking the matter up with our couriers to rectify the error with your delivery and will keep in touch to ensure that your order reaches you safely.
Thank you so much for your patience whilst we make the necessary arrangements.
Regards
Takealot.com