Goodbye Takealot … cutting out the middleman

Pathetic service from Monica B. The system double charged me for membership and her explanation: because I’d used the free trial … not sure how free it was if I’m then charged for it months later. When I asked her to consult with someone more knowledgeable, she refused.

So I’m now shopping at SHEIN and Makro because guess what, I got the same products much cheaper there. These are the things that mess up with loyalty and why takealot is not making money. You have no understanding of Customer Experience or treating customers fairly. So I hope your untrained staff members are worth it.