FA
Farrah A

1 reviews | Active since Jul 2011

31 Mar 2015, 11:10

Good service

So i had some issues with my order (takealot had system issues which i was told and i didnt receive some items with my order) and i called them 3 weeks later to complain and i chatted to Sumaya and Judy/Julie (couldnt make out the name). They promised to call me back and sort out the issue and i was shocked when i actually got called back. They were efficient and friendly and even though my order was not delivered they made up for it. Thanks guys.

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Replies (1)
takealot.com
takealot.com's reply31 Mar 2015, 12:57
Official
Hello darklamb,

Thanks for the lovely feedback on your recent experience as well as your understanding of the issues we had with our system. We appreciate you taking note of our efforts to make up for the initial slip up & we'll make sure to thank the two ladies who assisted you as well.

Have a lovely day!
takealot.com