Good paid for but STILL no delivery

I ordered 2 items from [URL Removed] on Wednesday and paid via Instant payment so I could get the goods delivered quickly. After a mission with Payfast (in which they could not track my order) I received confirmation form Takelot that my order would be delivered on Friday 13th November 2015.<br> <br> By late Friday I tracked my order on their website and it was still siting at the warehouse. I sent an enquiry and received an email from a Sinazo Lobese, who said he was tracking my order. The last email from him was on Saturday at 10:42am.<br> <br> This morning I tried to reply to him and the email bounced back so I went onto their website and logged a new query. I received a reply from a Lizaan Coetzee at 11:26 who apologised and said she will track my order, On the website it still shows as being at the warehouse.<br> <br> I am now beyond IRRITATED and will NOT be doing my Christmas Shopping through them and a fear I would get it at Easter time.<br> <br> Till now no one can give me an update on my order.<br> <br> I want it cancelled with my refund paid to me as an Instant payment (as that is how I paid them) and will rather purchase my goods elsewhere.<br> <br> SIGNED A VERY IRRITATE (EX) CUSTOMER <br>