SB
Stephanie B
1 reviews | Active since May 2012
17 Feb 2016, 16:14
Going the Extra Mile
We order regularly from Takealot and usually they advise that we will receive our orders within 3-5 days. In fact they arrive within 24 hours. On this particular occasion one of the items namely Yves Rocher eye cream was incorrect as the offer was for 30 ml and they only sent a 15ml tube. We contacted them and they offered to refund the money. However we wanted the product and suggested that they provide us with a second 15ml tube. Without any further ado they sent a second tube. This really is great service and we say keep on going Takelot
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Replies (1)takealot.com's replyOfficial
18 Feb 2016, 07:16Hello stephaniegboyce,
We're always striving to provide the best service and it's great to hear that we're getting it right, so thank you for taking the time to let us know!
Regards
Takealot.com
We're always striving to provide the best service and it's great to hear that we're getting it right, so thank you for taking the time to let us know!
Regards
Takealot.com
takealot.com's reply18 Feb 2016, 07:16
Official
Hello stephaniegboyce,
We're always striving to provide the best service and it's great to hear that we're getting it right, so thank you for taking the time to let us know!
Regards
Takealot.com
We're always striving to provide the best service and it's great to hear that we're getting it right, so thank you for taking the time to let us know!
Regards
Takealot.com
