RS
Rika S

1 reviews | Active since Sept 2015

25 Sept 2015, 12:06

Gobii Phone

I've bought a Gobii IIP Smartphone from [URL Removed] in December. Since then Kalahari merged with [URL Removed] I've made contact with Takelot for sending back my phone due to the charging port which has come out completely. Charging thus impossible. <br> <br> The phone has a crack on the screen, due to putting it in my pants with the safety belt clip pressing against it. Now they are telling me that is has been abused, and cannot help. Even though I am willing to pay for the screen to be replaced. The screen doesn't bother me at all, it is the Charging Port which is the big problem! Apparently the Gobii phones are also not in circulation any more.. What am I to do?<br> <br> Feedback will be much appreciated.<br> <br> Regards<br> Rika v Staden

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Replies (1)
takealot.com
takealot.com's reply25 Sept 2015, 13:27
Official
Hello Rika & Koos,

Thank you for taking our complaints team's call and allowing them to assist with this matter. As discussed we've created a new return for you and will have your Gobii sent to Zanalan for a repair quote.

We appreciate the opportunity to address this matter with you. Hope you have a lovely weekend ahead.

Kind Regards,
takealot.com