Go to the Comsumer Ombudsman: Sell defective products and says it is unwanted.

Takealot is selling products that are not working/defective and give excuses not to refund. I bought a printer cartridge on takealot (TAL) that is as per model nr of my printer. I paid nearly a 50% premium than other offerings to make sure I buy a quality cartridge. It says on the cartridge it is compatible with the model nr required. When slotting in the cartridge in my printer it says it is not compatible. On demanding a refund from TAL They said it is not a refundable item. The consumer protection act protect consumers from this kind of exploitation. Now TAL by the name of Manfred.M stated that as I bought the wrong product it is an unwanted purchase. What is he smoking? It is defective! Now I must go through the the admin to register a case at the CONSUMER GOODS AND SERVICES OMBUD. This is ******* of TAL; and I advise other customers to also register cases with the Ombudsman as TAL cannot override the law with their terms and conditions by selling defective products that are non refundable. The Act overrides those ******* terms and conditions.