SV
Sharon V

1 reviews | Active since Jan 2017

12 Dec 2019, 09:57

Get a life takealot

Takealot How ridiculous can your service be? So let's start at the beginning. 8Th December. Order two power banks and a ring. Add to cart, delivery time 5-7 working days, pay you. Laka.

Check delivery status 11th December - expected delivery 27th Dec. Post Xmas. These are Xmas gifts. Get on the phone, no the one power bank is all of a sudden out of stock. Annoyed. Cancel one power bank.

12th December check delivery status. Still 27th Dec. Have been on hold 3 times for 10 minute increments each. One lady, working at the extension who has been assisting me each time, tells me no she must transfer. I beg not to be transferred as I will sit on hold AGAIN, heartlessly slams me onto a transfer and tells me I'm wrong and at the wrong extension.

Eventually another lady tells me more stuff is out of stock. Strangely everything was available when I placed my order and gave you my money.

Over you, order cancelled, I expect my money back by next friday (5-7) working days and I will hold you to that.

Never have I been met with such utter stupidity and incompetence and I don't want any bull about you being busy at christmas time. We all are, so I could care less.

Here is my order number before I get met with some **** generic response asking me for it. #***2

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