Furious by poor communication and still no delivery

I am absolutely beside angry. I ordered puppy food on the 26/12/2019 I understood that it was during the festive season and might take a bit longer but I didn’t think it would take 8 days longer. I have called and three agents who were helpful tried to do the best they could to try resolve the matter.

According to the driver/courier he labled the delivery as “insufficient address detail” but when I had called earlier this morning the driver told the agent that he was on Cedar which wasn’t too far from the delivery point.

This excuse of “insufficient address detail” had happened three times, I then emailed another agent explaining my frustration and provided them with my physical address, cellphone number and a screenshot of the front of the complex. This specific agent made a note on the waybill that it needs to be delivered before 10:00 as per my request. No one called me in the instances.

The last agent I called said it will be here tomorrow, I am tired of hearing “it’ll be delivered tomorrow” or “I’ve made a note of it”. Instead of hearing all these excuses, why not just deliver my order and confront the driver as to why he/she is lying.