Fuming with disgust and disappointment

If i could give a 0 star rating I would... 1st of all the staff at head office support is utterly useless promising you since Tuesday that they have done something... No reply to the emails the send to you to which you have responded to... 3 days later mo response... +- 30 calls were made since tuesday... Promises are made and it never gets done at all... On a friday afternoon after 30 calls and promises to call back they had still not done what they had promised to do... R350+ worth of airtime called out later to rock up at the pick up point at closing time to be told that Head office once again didnt do what they were supposed to...

Again I have to drive out R150 worth of pertol to come back tomorrow... This is utterly rediculous...

We have never had such bad service from your company like we have had this week. Your agents at head office are definitely not doing their job... Nit just one agent but around 13 different agents that had dealt with this from Tuesday... If it was just one agent and maybe a second call later then it would have been a different story but that was not the case...

Takealot advertises how convenient and reliable they are just for their Head office staff to prove us wrong...

Just to name 2 of these so called "support" staff... Rhoda W & Austin... Rhoda is the one that has nit even bothered to respond to my emails since Wednesday...

This is really atrocious... I really hope you sort this out however this is for sure the last time my husband and I ever purchase anything through your company...