1 reviews | Active since May 2016

25 May 2016, 12:28

fumbled and then saved

<p>A postiive story to share....Ordered the Samsung s7 Edge through their marketplace and realised that 3-5 working day delivery deadline would not be met.</p> <p>Contacted the call centre where a very concerned and most helpful Lee-Ann cancelled the prior order, app**** a credit to my account and allowed me to reorder the same product from a different supplier at a lower price, which was then delivered to me withing 24 hours.</p> <p>An initial fumble, spledidly saved.</p>

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Replies (1)
takealot.com
takealot.com's reply26 May 2016, 12:36
Official

Hello Ryan

Thank you for taking the time to compliment us on the service you have received from Lee-Anne.

We will certainly pass this on to the relevant team member.

Regards

Takealot.com