Frustrated with [URL Removed]

I ordered Batman Arkam Asylum Special Edition from [URL Removed] which was set to be delivered to me on the 2nd of June 2015, as a avid gamer I was really impressed with the release date as other retailers were only realeasing much later. Closer to the time I get an email saying that there will be a delay and I will only get the game on the 19th of June 2015. Feeling dissapointed I phone takealot to find out why and I am met with a very rude response that they don't know and that I'll get it when I get it, so I left it. I rep**** back to the email saying that I would wait for the game and did not want a refund. Then the 19th of June finally arrives and so I wait for my phone call to say my game is on its way to be delivered...but the phone call never comes, I checked my email and there's nothing there either. So I phone takealot to find out what's happening and I am informed that I will only be receiving my game now on the 26th of June, which they would never bother to inform me unless I called in....3 days after all the other retail stores will release! The reason I order pre release is because I want to play it before. So thank you takealot for the dissapointment.