Frustrated Takealot Customer

Firstly, I want to say how disapppinted I am in Takealot, as it's been a month and I still haven't received my order and everytime I follow up I get an apology with NO solutions.

Secondly, I would think that if an order has not been received either as a result of Takealot or the courier partner used by Takealot's negligence, they would actually go oit of their waiy to have it deliverd!

Thirdly, my initial order was lost and a replacement order was raised, but dome items were left off and this wasn't communicated to me and the credit was only done when I followed up, AGAIN!!!!

The customer service is pathetic, offering no real solutions and the customer definitely doesn't come first in this instance!!