CZ
Carli Z
1 reviews | Active since Oct 2015
06 Jun 2019, 07:33
Frustrated Customer
I bought a product with Takealot on the 4th of December 2018 (Order # ********** 8). On the 5th of June 2019 the product became defective. On the 6th of June 2019 I log a return which is rejected due to the warranty policy in place of 6 months. I contacted Takealot via telephone and email just to say the same sorry it is outside the warranty period. I am a loyal and very regular Takealot customer, is it really that difficult and impossible to accommodate me 2 days after the warranty expired?? Is the warranty only there because you know the product will only last 6 months and not 1 day more making it impossible to ever return?? Please assist.
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